Professional Development
Whatever individual, team, or business outcome you’re working towards — we can tailor solutions to help you achieve it.
Lead from the Top
Develop visionary Leaders and align strategy from the top.
-
Great Leaders create and communicate compelling visions, inspire commitment, and foster lasting engagement and high performance.
Through our five-dimensional Leadership approach, Leaders learn to align their personal values with organisational goals, empower their teams, and create a thriving workplace culture.
We support Leaders at every stage of their journey:
Emerging Leaders
New to Leadership
Experienced Leaders
Our goal? To help Leaders truly lead people, not just manage tasks and operational strategy — creating an exceptional work experience that inspires and sustains those they lead.
-
Turning Strategy and Vision into Aligned, Accountable, Meaningful Work
Many businesses invest heavily in high-level strategic planning — but too often, that strategy fails to translate into day-to-day action, team priorities, and individual accountability.
That’s where boon comes in.
We help you bring your strategy to life across your organisation — turning vision and intent into practical, energising work that every employee understands, connects with, and can act on.
How We Work
We partner with the Board and Senior Leadership Team to deeply understand your business goals, growth priorities, and long-term vision. From there, we shape a structured, human-centred process to ensure strategy is communicated clearly, embraced widely, and activated at every level of your organisation.
The Result
Your business strategy doesn’t just sit in a slide deck. It becomes a lived, shared direction — energising your people, driving joined-up execution, and creating measurable results across your organisation.
-
Develop Confident, Effective Managers
Exceptional Management is key to driving performance, engagement, and retention — but stepping into a Management role isn’t always straightforward. Being a strong individual contributor or subject-matter expert doesn’t automatically make someone a well-equipped Manager.
From first-time Managers to senior Managers and Heads of function, we help build the skills, knowledge and mindset needed to manage teams, navigate complexity, and achieve business goals.
Through tailored development programmes, we empower Managers to drive performance, boost engagement, and reduce costly escalations to HR and leadership — transforming management into a key business advantage.
We work closely with you to understand your organisational context, challenges, and opportunities then co-create a management development curriculum that’s tailored, practical, and performance-driven.
-
Coach Training for Leaders and Managers
Our Coach Training programmes are designed to build the mindset, skills, and confidence to coach effectively. Great for organisations looking to adopt a coaching culture, by teaching Leaders and Managers how to lead with a coaching-led approach and mindset.
We equip participants to:
Shift from directing to empowering
Ask powerful, insightful questions
Listen actively and without judgement
Create space for growth, ownership, and accountability
Lead with empathy and curiosity
Our training combines practical techniques with real-world application, helping participants embed coaching skills into their everyday conversations — whether that’s with team members, peers, or clients.
All of our coaches are highly experienced and professionally accredited. (ICF/EMCC)
-
We offer one-to-one Coaching for Leaders and Managers.
Coaching is fully personalised and client-led, but some common focus areas include:
Stakeholder management
Strategic planning
Navigating change
Life and career alignment / balance
Career transitions and pivots
Clarifying vision, goals and purpose
Managing difficult conversations
Building assertiveness and confidence
Cultivating high-quality relationships
We can also combine coaching with mentoring for those looking to benefit from our team’s career expertise, and can also bring elements of training and development into the coaching journey too. It’s entirely up to the client.
All of our coaches are formally accredited with professional bodies such as the ICF (International Coaching Federation) and EMCC (European Mentoring and Coaching Council) so you can be sure your team are in experienced and qualified hands.
Grow Everyone
Empower individuals with skills, coaching and support at every level.
-
Build the foundation that everything else stands on — by doing the core work.
Suitable for everyone in your organisation, our Inner Core Skills programmes offer lifelong development opportunities.
Key focus areas include:
Developing self-awareness and emotional intelligence
Understanding your strengths, opportunities and blind spots through psychometrics
Navigating change with resilience
Building your career capital
Confidence and assertiveness
Having Difficult Conversations
Performing at your best
Equip your people with the Inner Core Skills that drive success, engagement, and lasting development.
If you have something in mind that isn’t listed here — please reach out as we can support with just about anything from Presentation Skills all the way through to Innovation workshops.
-
Psychometric Profiling for Personal & Team Development: Self-Awareness, Communication & Team Dynamics
At boon, we run engaging psychometrics workshops to boost self-awareness, communication, and collaboration. Using tools like DISC, HBDI®, and Predictive Index (PI), we help individuals and teams:
Understand their own and others’ behavioural styles
Improve communication and working relationships
Identify energy drivers and drainers
Use insights to enhance effectiveness and wellbeing
Our team are Master Accredited Facilitators — qualified to deliver, debrief, and turn psychometric results into real development.
Whether you're looking to support individual growth or improve team dynamics, our psychometrics workshops are designed to create lasting impact — through insight, understanding, and action.
-
We offer one-to-one Coaching for everyone in your organisation.
Coaching is fully personalised and client-led, but some common focus areas include:
Managing Up
Navigating conflict
Career Development
Planning and Organising workload
Navigating change
Life and career alignment / balance
Career transitions and pivots
Clarifying vision, goals and purpose
Managing difficult conversations
Building assertiveness and confidence
Cultivating high-quality relationships
Professional development
We can also combine coaching with mentoring for those looking to benefit from our team’s career expertise, and can also bring elements of training and development into the coaching journey too. It’s entirely up to the client.
All of our coaches are highly experienced and formally accredited with professional bodies such as the ICF (International Coaching Federation) and EMCC (European Mentoring and Coaching Council) so you can be sure your team are in great hands.
Support Your Systems
-
Don’t just measure talent and performance across your organisation — do some strategic future-proofing with the data.
Too often, companies conduct talent and performance reviews, create a talent map, or produce a one-page overview of the outcomes — but then don’t do anything meaningful with the data. We work with you to align your talent strategy with your talent and performance review outcomes across all People touch points —Talent Acquisition, Reward, Retention, Learning Strategy, Succession Planning, and DEI goals.
Whether you're looking to revamp your appraisal processes, improve leadership capability, or make talent and performance reviews more meaningful across your organisation, we offer a fully integrated approach that meets you where you are.
-
Turning Insight Into Action: Culture & Climate Survey Support
Culture and climate surveys can be powerful tools for change — but only when the results lead to meaningful action. At boon, we help organisations go beyond the data to create genuine engagement, understanding, and growth at every level.
Whether you’re celebrating success or navigating challenge, we help your organisation learn from its culture data — and grow because of it.
-
Set new hires up for success with an onboarding programme that connects head and heart. Collaborating with your brand and internal experts, we craft engaging and inspiring journeys that embed your culture and equip new employees from day one. We get brands — and we’ve worked with some of the biggest and best in the world.
A new hire’s first days, weeks, and months shape how they feel about your organisation — and how quickly they contribute to its success.
In many organisations, the responsibility of onboarding falls solely on HR — which often becomes an unsustainable burden. The most effective onboarding is a shared responsibility — with line managers playing a critical role in setting expectations, building relationships, and integrating new hires into team culture and ways of working.
We work with you to:
Educate and equip managers to confidently lead the onboarding and induction process.
Clarify what good onboarding looks like - from a people, performance, and cultural perspective.
Shift the mindset from onboarding as a ‘tick-box’ exercise to an opportunity for real connection, clarity, and long-term impact.
Whether you’re onboarding five people or five hundred, we ensure the experience is scalable, human, and memorable.
Build scalable processes that embed culture, clarity, and capability.
Elevate The Experience
Elevate every touchpoint with outstanding customer and client experiences.
-
Build lasting relationships and boost sales with tailored training across every customer touchpoint — from warm welcomes to after sales care.
With decades of retail training and sales expertise, our team have worked with some of the biggest luxury brands in the world to create bespoke client experience programmes that truly stand out, and create brand advocates.
Whether you need the whole programme, or part of the whole, we can help you focus your team on the most important moments of the customer and client experience including:
Warm welcomes, rapport building, and cultivating a hospitality mindset
Understanding customer types and shopping motivators, and how to adapt your approach
Effective discovery through insightful questioning to understand client needs
Presenting tailored solutions that resonate - utilising strong product knowledge
Upselling and cross-selling techniques
Leading the close, CRM best practices, and clienteling strategies
Post-sales care and complaint management with professionalism
Understanding and adapting selling styles through psychometrics
Using KPIs to measure your provision of an exceptional customer experience
We work with you to craft fully bespoke, end-to-end customer and client experience programmes that deliver on your customer experience vision and goals.